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Guide4 min readUpdated 2026-09-28

Set Up an AI Receptionist (Step-by-Step): Forwarding Takes 1 Minute

Most businesses assume setting up an AI receptionist takes a weekend and an IT person. It doesn't. Here's the exact process. The last step, forwarding your line, takes about a minute.

Before you start: what you need

• Your business website URL (or a description if you don't have one) • Your mobile phone (for the demo call) • Your business phone (to forward calls from) • A card to start your 14-day free trial (the demo itself needs no card) No developer needed.

Step 1: Enter your website and phone

Go to voicedepot.cloud/try. Enter your website URL and the phone number you want to receive the demo call on. The AI reads your website for your business name, hours, and services, and your demo number is ready in about a minute. If you don't have a website: pick an industry sample (Plumber, Dentist, HVAC, etc.) from the chips below the URL field. Each one is a made-up sample business, so you can hear a realistic demo.

Step 2: Call your demo number

We text you a local AI number. Call it to hear the AI answer as your business. Test it like a customer would: • Ask about your hours • Ask about your prices or services • Ask for an appointment (it takes the request and texts it to you) • Ask an edge-case question The AI answers from what it learned from your website.

Step 3: Start your trial and check your settings

To keep the number, sign in with Google and start your 14-day free trial (card required to start). Then check four things in your portal: 1. **Business name** — how the AI greets callers 2. **Greeting** — what the AI says when it answers 3. **Your hours** — what to tell callers about availability 4. **Lead texts** — where each captured lead is sent Changes apply on the next call.

Step 4: Forward your line (about a minute)

This is the step most people don't know about — and it's the most important one. From your **business phone** (not your mobile), dial your carrier's forwarding code followed by your AI number, then press call. Your portal shows the exact codes for your carrier. • **Verizon, US Cellular, Visible, Spectrum, Xfinity, Cox and most landlines:** dial *71 followed by your AI number. Your phone still rings first; calls you miss, or can't take because you're on another call, go to your AI receptionist. • **AT&T, T-Mobile, Mint, Cricket, Consumer Cellular, Google Fi and Straight Talk** use two different codes, one for missed calls and one for busy. Your portal lists both. To turn forwarding off: dial ***73** on Verizon-family carriers, or **##002#** on AT&T/T-Mobile-family carriers. **Important:** Your existing number stays the same. Your business card, Google Business Profile, website — nothing changes. You're just forwarding the calls you can't pick up to the AI.

Step 5: Test it from the outside

Call your **original business number** from another phone and let it ring. After your phone rings, the AI should pick up. If it doesn't: • Dial the forwarding code again from your business phone • Make sure you forwarded from your business line, not your mobile • Check your carrier's codes in your portal; AT&T and T-Mobile-family carriers use different ones Once it's working, the calls you can't pick up go to your AI receptionist instead of voicemail.

You're live. Every call you can't pick up gets answered in your business name, 24/7, and each lead is texted to you. You can go on a job.

Set yours up right now

Forwarding takes 1 minute. 14-day free trial. Card required to start.