Question 1

How fast is the setup?

Accepted Answer

1 minute. Type your business phone number, get a local AI number by text, call it to test your greeting, then forward your line. Your AI receptionist answers the next call.

Question 2

Will it sound like a robot?

Accepted Answer

No. We use natural, human-sounding voices matched to your industry: confident and direct for trades, calm and professional for clinical businesses, warm for salons, spas, restaurants, and hospitality. You can change the voice in the portal.

Question 3

What exactly happens when a customer calls?

Accepted Answer

The AI answers in your business name with your greeting. It handles appointment requests, hours, services, pricing, and basic questions from your website. It captures the caller's name, caller ID, reason, urgency, and requested time, then texts you the lead details.

Question 4

What if it gets a question it cannot answer?

Accepted Answer

It says what it knows, asks one useful follow-up question, and captures the lead instead of guessing. If the question needs an owner or technician, it texts you the caller's details and tells the caller your team will follow up.

Question 5

Does it book appointments?

Accepted Answer

Appointment requests are included. If a caller asks for a time, the receptionist captures the request, caller details, reason, and urgency, then texts it to you so your team can confirm.

Question 6

Will I keep my existing phone number?

Accepted Answer

Yes. We do not replace your public number. We give you a dedicated AI number and you forward missed, overflow, or after-hours calls to it when you want coverage. Your website, truck, ads, and Google Business Profile can stay the same.

Question 7

What does it cost?

Accepted Answer

$279/month flat. Unlimited calls, unlimited lead texts, your AI phone number, call answering, and setup are included. No per-minute fees and no overage charges. 14-day free trial, card required to start.

Question 8

What if my call volume is really high?

Accepted Answer

The $279/mo plan is built for normal single-location call volume — there's no per-minute metering, ever, and we'll never surprise you with a bill. If an account runs consistently well above what a typical single location handles, we'll reach out to talk through options before anything changes, not after. See our Acceptable Use Policy for specifics.

Question 9

Can I try it before paying?

Accepted Answer

Yes. Drop your website URL and phone number into the demo form. We text you a local AI number so you can call it and hear the receptionist answer as your business. No card, no commitment.

Question 10

What industries does it support?

Accepted Answer

Trades, dental and medical offices, salons and med spas, law firms, real estate, restaurants, gyms, childcare, auto services, property management, and other local service businesses. If your website explains what you do, VoiceDepot can usually answer the first call.

One plan.
No surprises.

$279/month. Unlimited calls. No surprises.

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