As many as 62% of small-business calls go unanswered. Yours don't have to.

A widely cited 2016 analysis by 411 Locals found only 37.8% of small-business calls were answered by a person; 37.8% went to voicemail and 24.3% got no answer at all. Studies of single industries find the same gap: in a 2024 secret-shopper study of 500 law firms, only 40% answered a prospective client's call (Clio Legal Trends Report, down from 56% in 2019). And fewer than 3% of callers pushed to voicemail leave a message (Invoca). The rest hang up.

What VoiceDepot captures

• →Caller name, callback number, and what they want
• →Appointment-request time and address (auto-texted to you)
• →After-hours, weekend, and holiday calls
• →Questions about your hours, services, and pricing — answered from your website

What it doesn't do

• →Replace humans for complex jobs — it captures and texts you
• →Make outbound sales calls (TCPA risk; not how we work)
• →Handle emergencies (911, poison control — your call flow routes those)